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Testimonials

Our customers happiness is paramount, and we have one of the strongest reputations in the Gloucestershire area and our team work hard to ensure this remains so. If you are a new customer, please take a minute to look at all the independent reviews below. All of our reviews below are verified and are from our Google business page or from Which trusted traders.

"We could not be happier with Cotswold Remedial Services. Matt is approachable, knowledgeable and extremely professional. He operated with minimum disruption to our family life and always spoke openly and honestly about the various options we could select. We are extremely pleased with the attention to detail in our basement. Matt worked extremely hard to perfect certain areas which were poorly constructed and even rebuilt cupboards to create a more slim-line profile. If you want a consummate professional who quietly and efficiently gets on with the work, then Cotswold Remedial Services are the only company you need to call."

Karin J. - Homeowner - Cheltenham

"The full structural survey (recent house move) highlighted areas of damp and that I should call in an expert. Very refreshing approach, Matt confirmed that the damp course in place was sound...phew!... but highlighted other areas of minor concern. Gave great and in-depth advice on insulation, condensation and what needed to be done and how to do it myself (if I felt inclined). Also highlighted a leak in the roof which had been initially missed...grrr...He took the time to recommend products and people to get the house up to scratch at far, far less than I anticipated. Some people will object to the reasonable, upfront inspection fee and report...I suggest they get the 'free' reporting cowboys in and enjoy the ride into the expensive, damp sunset. Couldn't recommend high enough, restored my faith in mankind!"

James Lloyd- Homeowner - Cheltenham

"Following your survey, we are successfully pursuing an insurance claim for the damage to our kitchen caused by a water leak which you identified during the survey. Your survey led us to understand the damp damage was due to a water leak and not rising damp as we originally thought which would not have been covered by our insurance and hence has saved us considerable costs. We did find two water leaks which have since been repaired and now we progress the damage repairs. Your survey was carried out in a very professional manner and you carefully and methodically considered the situation and symptoms associated with the damage to make your conclusions. The moisture readings taken also provided supporting evidence which was required by the insurance company. The final report was comprehensive and was provided as evidence for our claim. This was the best money I have spent! The insurance company is undertaking the repairs, so we have not asked Cotswold Remedial Services to undertake the works.

"Thank you again for the survey."

Ms Rachel Garrett - Homeowner - Cirencester

"Excellent service from Cotswold Remedial Services. Matthew provided a clear and coherent assessment of a woodworm infestation in our loft and made practical and intelligent recommendations on ways to deal with this. All dealings were extremely professional and timely. Following an initial assessment, report and recommendations, we commissioned Cotswold Remedial Services to undertake treatment of the woodworm infestation. The work undertaken was extremely efficient, with due care and diligence over the careful working in our home, ensuring protection and care of fixtures and fittings. Matthew was able to conduct the work efficiently and provided us with a detailed understanding of the nature of the work required, an impressive understanding of the species infecting the wood and how best to deal with that, and an excellent understanding of the health and safety issues of treatment. It was great to deal with Cotswold Remedial Services and with the professionalism and efficiency of Matthew, and I would highly recommend him and the company for any work of this nature

"Matthew and his team did a great job for us, treating timber for woodworm and damp-proofing a number of walls, all guaranteed. The plastering was done to a very high standard. We were very pleased with the job done and would certainly use Cotswold Remedial Service again and warmly recommend them to others."

Mr Alex S- Homeowner - Cheltenham

"We employed Cotswold Remedial Services to carryout damp-proofing and timber treatment earlier this year. Matthew patiently answered all our questions and steered us through the various treatment options. When it came to carrying out the work itself, Matthew and his team were excellent; reliable and absolutely trustworthy. We would recommend them without reservation."

Mr N Williams - Homeowner - Cheltenham

"Would definitely recommend Matthew, very clear and detailed quote following on from the survey. All works carried out very methodically and neatly. Matthew happy to discuss anything along the way. Overall great service."

Karen Seddon - Homeowner - Cheltenham

"Everything was done as promised, and the place was left clean and perfect.
I thoroughly recommend!"

Bella Cottrell - Landlord - Cheltenham

"We have used Cotswold Remedial Services on several projects. Those we have sold and others we have as investments. Some properties have presented long term problems, rising damp, salts & ventilation effecting decorations etc. Matthew has provided a full survey and explanation of the problem and the work to cure it. We have experienced great results and Matthew is professional, knowledgeable & reliable. Cotswold Remedial Services were recommended to us and we would not hesitate to do the same."

Mr Robert O - Contractor - Cheltenham

"Mathew has carried out damp proof work on two properties for me now and has been very reliable, returning calls, arriving when arranged and always leaving the job clean, tidy and rubbish free. The work has been carried out to a really good standard, quickly, efficiently and on time. I have no hesitation in recommending Cotswold Remedial Services."

Mr John Whitehead- Homeowner - Cheltenham

"During our house renovation project, we became concerned about the existence of woodworm. I contacted Mathew from Cotswold Remedial Services, who despite been busy was able to pop round to diagnose the situation. His advice was very useful, and I then instructed him to carry out the treatment, which he did in a very professional manner. I would highly recommend Cotswold Remedial Services.
Andrew, homeowner Cheltenham."

Andrew Jackson - Homeowner - Cheltenham

"Matthew and Cotswold Remedial Services provided a first-class service in the work they carried out for me. I had to arrange the work in stages and they were more than willing to fit in with this all at a very competitive price. The work was tidy, and the job left in good order. The guarantee and paperwork documentation arrived as promised. I thoroughly recommend this firm."

Tony Thomson - Homeowner - Cheltenham

"As promised, a thorough woodworm treatment with a 20 year guarantee. Would recommend Matt - he was able to make recommendations beyond simply woodworm treatment that will be of benefit to this renovation."

Dave Norton - Homeowner - Stroud

"Matthew came to do a survey a few weeks go as I was concerned about the damp in my property, after another company tried to tell me I needed a new damp proof course which would cost thousands of pounds!

Matthew is very knowledgeable and explained everything to myself and partner in detail.

After conducting the survey I received a comprehensive report which explained that the problem wasn't due to the damp course failing but a bridging problem.

This is a lot easier to fix and this in turn has saved me a lot of money!

I highly recommend Matthew and Cotswold remedial services for all your damp proofing needs :)"

Mr Ashley Jones - Homeowner - Cheltenham

"Thank you so much for such an excellent service. Matt was friendly, helpful and easy to arrange things with over the phone, and then was absolutely super on the day that he fixed our woodworm for good! 
Really professional with advice that went above and beyond to help us with our DIY challenges on top of the work that we had originally booked him for. 
I cannot recommend highly enough - thank you again."

Ala Marsh - Homeowner - Cheltenham

"I just cannot tell you how grateful I am to you for your prompt and extremely extensive report. You could not have been more helpful and confirmed just exactly what I was suspecting.
Your report, which far exceeded my expectations, has given me such confidence in how I should proceed and has lifted a tremendous worry and burden off my shoulders. 

Thank you once again so very much, I will not forget the trouble you have gone to and your expertise in this matter."

Ms Hastings- Smith - Homeowner - Cheltenham

"Cotswold Remedial Services surveyed a woodworm problem I found when replacing carpets. The extent of the woodworm infestation was investigated thoroughly and treated by replacing a few weakened floor boards and spray. Everything was explained to me; the work was carried out conscientiously. They also noted another problem with cavity wall insulation blocking air vents at the base of the walls which was stopping air flow under the floorboards and causing some damp patches. The air vents were cleared and replaced by better ones and there are now no problems."

Cecilia Hamilton - Homeowner - Cheltenham

"I have several Victorian properties in relatively high occupation. I have called on Matthew's knowledge and skills several times over the last few years to deal with damp and humidity issues. The latest being a few weeks ago. I have always found he has a great understanding of the causes of these problems. He knows the products, materials and techniques needed to control and remedy them. He is considered, skilled, pragmatic, considerate of my tenants and efficient. He has my unreserved recommendation."

Nathan Fenwick - Landlord - Cheltenham

"After we downsized to a bungalow, we discovered that there was a serious problem with condensation. Water dripped off the ceilings and ran down the walls. Black mould formed everywhere and there was white mould on some of the furniture. We tried several remedies, but none worked. Improved central heating helped a little but it was Cotswold Remedial Services who finally solved our problem. After a full survey and a clear and honest explanation of how the problem could be solved, they installed a system that maintains a gentle almost unnoticeable circulation of fresh air. The installation was done quickly, with minimal disruption and no mess whatsoever. It costs hardly anything to run and has worked successfully for three years now. No damp patches, no running condensation, no black mould, no white mould. And as a by-product fresh air circulating. We have no hesitation in recommending Cotswold Remedial Services to sort out difficult condensation problems.

"Thank you, Cotswold Remedial Services."

"a very satisfied Cheltonian"

Cheltenham Homeowner, Cheltenham

"We had a terrible experience with a well-known national gas utility supplier. In attempting to take advantage of their "free" cavity wall insulation to deal with a damp/condensation problem in a ground floor 70's flat. They failed miserably at providing any solution or to install cavity wall insulation, and so we were still left with a problem in the flat. It was suggested that we obtain the services of a qualified damp specialist and Cotswold Remedial were mentioned. From the very first contact they were professional and knowledgeable and in a short time had carried out a thorough survey of the flat. On completion they contacted us by phone within a day to discuss their initial findings and in a very short time had produced a very detailed report outlining various options to deal effectively with the problem. Based on this we have now carried out the required works and the problem has been solved. As outlined by CRS the cavity wall insulation would have been a waste of time and effort, in contrast CRS determined the real source of the damp and determined the most cost-effective way of dealing with it. It is good to know that there are still a few real professional service providers out there who know their business and do not create vague and overpriced reports."

Mr M. Buffery - Landlord - Cotswolds

"I found Cotswold Remedial Services to be highly professional, efficient and accommodating. They are very competitively priced and give excellent value for money. They resolved the woodworm problem I had without fuss, mess or upheaval and I would definitely recommend a Cotswold Remedial Services and in fact I have already have to my neighbours!!"

Chris Paice - Homeowner - Stroud

"I recently used Cotswold Remedial Services to carry out woodworm treatment on my house. I was very pleased with the prompt, professional service that I received. They were very knowledgeable and carried out the work exactly when they said they would. I also found them to be competitively priced."

Mr Lee - Homeowner - Cheltenham

"Following the recent purchase of my basement flat I thought I was covered by the existing damp proofing and guarantee that had been arranged (with a different company) by my sellers six years prior. Unfortunately, this old tired damp proofing had been damaged by the previous owners neglect and my beautiful flat had become a sieve for free running water, wood worm, slugs and black mould. - Also, the other companies guarantee was null and void. 

So, I shopped around for damp reports/quotes & assessments from local businesses to try and get this sorted. This was not easy... until...

Cotswold Remedial Services responded promptly to my enquiry and took time to talk me through what was happening in my home. I was also provided with an in depth damp report following their investigation which clearly explained the problem areas and laid out a logical plan of action (and a good price) with which to remedy my flat's myriad of damp issues.

I felt fully appraised throughout the entire process and had complete confidence and trust in Cotswold Remedial Services to do a terrific job (which they have). Also, because Cotswold used a much-improved damp proofing system in my home, it's much more durable and less liable to fail as the previous rival companies did (after only six years). 

One year on and my flat has been finished to a really high standard, it's toasty warm AND lovely and dry! It is also now covered by a damp guarantee that I have complete faith in. 

Thank you Cotswold Remedial Services.

From,
A (now) happy homeowner."

Helen Kirkman - Homeowner - Cheltenham

"If you are worried about damp issues in a property, and don't know who to trust, I can recommend without hesitation Matthew of Cotswold Remedial Services. It gave me piece of mind to find someone professional, competent, flexible and reliable to carry out work under some challenging conditions and time constraints. He kept me informed of progress and kept the site tidy. Excellent work, thank you."

Alison Shaw - Business Owner - Cheltenham

"It was clear from the outset that Matthew Clark is an expert and he provided us with excellent advice and support when tanking our basement. The quotation was competitive, and Matthew worked with us to tailor everything to our budget and requirements. He also kept us up to date and informed throughout all the stages of the conversion. Very happy with the end result and wouldn't hesitate to recommend Cotswold Remedial Services."

Mr Matt Balmforth - Homeowner - Cheltenham

"Matthew completed woodworm treatment at our property over 2 visits following a survey which indicated we had some evidence of current activity. Apart from the obvious upheaval of having to remove furniture, carpets and underlay, Matthew's work was carried out efficiently and with professionalism. We would certainly be happy to recommend Matthew's services to others requiring a woodworm survey and follow-on treatment."

Mr Malcolm Fordham - Homeowner - Cirencester

"We are currently renovating a property which required the basement waterproofing and aging timber treated. We asked Cotswold Remedial Services for a quote and from the first visit they were professional and took time to explain processes and what would be involved. Matthew was flexible with our schedule and completed the work to a high standard. He has a friendly demeanour and is clearly knowledgeable in these areas. He was completely trustworthy and a pleasure to work alongside. I have no doubt we'll employ him again and would highly recommend his services to others."

Mr J Liddiard - Contractor - Stroud

"Couldn't be happier with the service provided. Very thorough. Would definitely recommend."

Lisa Bryan - Homeowner - Cheltenham

"Thorough work, professional, excellent communication, reliable! I am very happy with the work carried out to rectify damp in a below ground level of our house and recommend Cotswold Remedial without hesitation."

Jane Adams - Homeowner - Stroud

"We had a serious problem with rising damp and salt contamination in our Cheltenham 1830 solid walled mews cottage. Of the three firms that we obtained advice and quotes from, Cotswold Remedial Services provided the most coherent analysis and solution - "Cavity Membrane System". ( I have since seen this system used in another application in London with excellent results.) The quality of work and finish provided by Cotswold Remedial Service was excellent and two years on the house is damp free and the plaster finish is free of cracks."

Adrian Suffolk - Homeowner - Cheltenham